Delivery
Dispatch time
The PDF (digital) products are dispatched within 18h of placing your order. All the printed orders are dispatched within 3 working days. We will inform you if we have a delay in preparing your order.
Delivery time
With printing labs in the UK, USA, EU and Australia, we are able to produce and ship your order locally to you. All the prints are typically received within 3–7 working days depending on your country.
COVID-19: our digital deliveries continue as usual and it might take slightly longer to get your prints.
Customs import duty
Any customs or import duties levied once the parcel reaches its destination country are the sole responsibility of the customer. These charges must be paid before the parcel will be released; please note that if you are sending an item as a gift, the charges may fall to the recipient. Unfortunately, we cannot provide you with cost estimates as import duties vary from country to country.
Exceptional circumstances
Please note that events affecting postal delivery systems, such as adverse weather conditions, strike action, or technical issues, may affect the dispatch and delivery of your order. We will aim to keep customers informed of such events if widespread disruption is expected. In such circumstances, delivery times may be extended.
